Shipping policy
At Lanvie, each piece is handmade with care. Below is everything you need to know about how and when your jewelry will ship.
Processing Time
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Orders are typically processed within 3–5 business days.
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Custom orders may take longer; we’ll communicate estimated timelines at checkout or by email.
Shipping Rates & Delivery
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We currently ship within the United States.
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Standard shipping is free on orders over $75.
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Flat-rate shipping:
• Economy (5–8 business days): $4.90
• Standard (3-4 business days): $6.90
• DHL/USPS (1–2 business days): rates are calculated at checkout
Order Tracking
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Once your order ships, you’ll receive a confirmation email with tracking details.
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Tracking may take up to 24 hours to update.
Lost or Delayed Packages
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If your order is marked as delivered but hasn’t arrived, please check with neighbors or your local carrier.
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If the package is still missing, contact us at lanviejewelry@gmail.com within 7 days of the expected delivery date.
Shipping During Holidays
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Please allow for extra processing and transit time during peak holiday seasons.
Questions?
Reach out to us anytime at lanviejewelry@gmail.com or call (617) 953-5865. We’re happy to help!